One useful AI development, a recruitment workflow to try and resources worth using. Clear enough to apply without spending the week following every release.
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Evergreen articles from the Creo Systems Insights collection. These are not newsletter issues.
AI Implementation
Buying licences is not implementation. Here is the sequence recruitment agencies can follow to move from scattered experimentation to AI that is actually embedded in how the business runs.
Automation
Most agencies automate the wrong things first. A working list of what to automate across candidate workflows, business development, operations and management, and what to leave alone.
AI Training
A one-off 'how to use ChatGPT' session changes very little. Here is what a recruitment team actually needs to learn, structured across four capability levels.
Websites
Most agency websites are brochures with a job board bolted on. The useful question is what work the site should do inside the business: for candidates, clients and the CRM behind it.
Digital Tools
Most recruitment dashboards display everything the CRM can export and help nobody decide anything. What leaders should actually track, and why the answer depends on the business model.